By Irene Gaitirira
Published March 16, 2017
Western European cities, led by Austria’s Vienna, enjoy some of the highest quality of living and best infrastructure in the world.
The 19th annual Quality of Living survey by Mercer, a global consulting firm in talent, health, retirement and investment, lists Vienna in the top spot, followed by Switzerland’s Zurich (2), Germany’s Munich (4), Dusseldorf (6) and Frankfurt (7), Switzerland’s Geneva (8), Denmark’s Copenhagen (9), and a newcomer to the list, Switzerland’s Basel in the 10th position.
In 69th place, Czech Republic’s Prague is the highest ranking city in Central and Eastern Europe, followed by Slovenia’s Ljubljana (76) and Hungary’s Budapest (78).
Most European cities remainstable in the ranking, with the exception of Belgium’s Brussels (27), dropping six places because of terrorism-related security issues, and Italy’s Rome (57), down four places due to its waste-removal issues. Finally, Turkey’s Istanbul fell from 122nd to 133rd place as a result of the severe political turmoil in Turkey during the past year. The lowest ranking cities in Europe are Russia’s St Petersburg and Albania’s Tirana (both ranked 176), along with Belarus’s Minsk (189).
Western European cities also hold most of the top ten places in the city infrastructure ranking with Frankfurt and Munich jointly ranking 2nd worldwide, followed by Copenhagen (4) and Dusseldorf (5). Britain’s London is in 6th place, and Germany’s Hamburg and Switzerland’s Zurich both rank 9th.
The only non-European cities in the top ten are Australia’s Auckland (3rd) and Canada’s Vancouver (5th). The highest ranking cities in Asia and Latin America are Singapore (25th) and Uruguay’s Montevideo (79th), respectively.
“Cities that rank high in the city infrastructure list provide a combination of top-notch local and international airport facilities, varied and extended coverage through their local transportation networks, and innovative solutions such as smart technology and alternative energy,” said Mr Parakatil. “Most cities now align variety, reliability, technology, and sustainability when designing infrastructure for the future.”
Ranking lowest across Europe are Bosnia’s Sarajevo (171) and Tirana (188).
“Economic instability, social unrest, and growing political upheaval all add to the complex challenge multinational companies face when analysing quality of living for their expatriate workforce,” says Ilya Bonic, senior partner and president of Mercer’s Career business. “For multinationals and governments it is vital to have quality of living information that is accurate, detailed, and reliable. It not only enables these employers to compensate employees appropriately, but it also provides a planning benchmark and insights into the often-sensitive operational environment that surrounds their workforce.”
Mercer’s survey also includes a city infrastructure ranking that assesses each city’s supply of electricity, drinking water, telephone and mail services, and public transportation as well as traffic congestion and the range of international flights available from local airports. Singapore tops the city infrastructure ranking, followed by Germany’s Frankfurt and Munich both in 2nd place. Iraq’s Baghdad (230th) and Haiti’s Port au Prince (231) rank last for city infrastructure.
Mercer’s survey is reported to be one of the world’s most comprehensive and is conducted annually to enable multinational companies and other organisations to compensate employees fairly when placing them on international assignments. In addition to valuable data, Mercer’s Quality of Living surveys provide hardship premium recommendations for more than 450 cities throughout the world; the ranking for 2017 includes 231 of these cities.
“The success of foreign assignments is influenced by issues such as ease of travel and communication, sanitation standards, personal safety, and access to public services,” says Slagin Parakatil, Principal at Mercer and responsible for its quality of living research. “Multinational companies need accurate and timely information to help calculate fair and consistent expatriate compensation – a real challenge in locations with a compromised quality of living.”
Parakatil says that “A city’s infrastructure can considerably affect the quality of living that expatriates and their families experience on a daily basis. Access to a variety of transport options, being connected locally and internationally, and access to electricity and drinkable water are among the essential needs of expatriates arriving in a new location on assignment. A well-developed infrastructure can also be a key competitive advantage for cities and municipalities trying to attract multinational companies, talent, and foreign investments.”
Port Louis in Mauritius, in position 84, tops the Africa chart, followed by South Africa’s Durban (87th), Cape Town (94th) and Johannesburg (96th).
On overall quality of living within Africa, Brazzaville (224th) in Congo-Brazaville, N’Djamena (226th) in Chad, Khartoum (227th) in Sudan and Bangui (230th) in Central African Republic appear in the four lowest-ranked cities.
For infrastructure, Port Louis is the only African city which falls within the top 100 rankings in the 94th place. Cape Town is ranked at 101st position followed by Tunis (104th) in Tunisia and Victoria (109th) in Seychelles concluding the top 4 Africa cities.
Lack of infrastructure remains a challenge within Africa, with N’Djamena (224th), Bangui (226th), Conakry (227th) in Guinea Republic and Congo-Brazaville’s Brazzaville (228th) forming the lowest rankings.
In the Middle East, Dubai (74) continues to rank highest for quality of living across the Middle East, rising one position in this year’s ranking, followed closely by Abu Dhabi (79), which climbed three spots. Damascus (225) in Syria, Sana’a (229) in Yemen and Baghdad (231) in Iraq are the region’s three lowest-ranked cities for quality of living.
Dubai also ranks highest for infrastructure in 51st place. Only five other cities in this region make the top 100, including Tel Aviv (56), Abu Dhabi (67), Port Louis (94), Muscat (97), and upcoming host of the 2022 FIFA World Cup, Doha in Qatar, which ranks 96th for infrastructure. Cities in the Middle Eastern countries dominate the bottom half of the table for infrastructure, with Damascus (224), Sana’a (229), and Baghdad (230) ranking the lowest.
In North America, Canadian cities take the top positions in the ranking. Vancouver (5) is again the region’s highest ranking city for quality of living. Toronto and Ottawa follow in 16th and 18th place respectively, whereas San Francisco (29) is the highest ranking US city, followed by Boston (35), Honolulu (36), New York (44), and Seattle (45).
High crime rates in Los Angeles (58) and Chicago (47) resulted in these cities dropping nine and four places respectively. Monterrey (110) is the highest ranking city in Mexico, while the country’s capital, Mexico City, stands in 128th position.
In South America, Montevideo (79) ranks highest for quality of living, followed by Buenos Aires (93) and Santiago (95). La Paz (157) and Caracas (189) are the lowest ranking cities in the region.
For city infrastructure, Vancouver (in 9th place) also ranks highest in the region. It is followed by Atlanta and Montreal, tied in 14th place. Overall, the infrastructure of cities in Canada and the United States is of a high standard, including the airport and bus connectivity, the availability of clean drinking water, and the reliability of electricity supplies. Traffic congestion is a concern in cities throughout the whole region. Tegucigalpa (208) and Port-au-Prince (231) have the lowest scores for city infrastructure in North America. In 84th place, Santiago is the highest ranking South American city for infrastructure; La Paz (168) is the lowest.
Singapore (25) remains the highest ranking city in the Asia-Pacific region, where there is great disparity in quality of living; Dushanbe (215) in Tajikistan ranks lowest. In Southeast Asia, Kuala Lumpur (86) follows Singapore; other key cities include Bangkok (131), Manila (135), and Jakarta (143). Five Japanese cities top the ranking for East Asia: Tokyo (47), Kobe (50), Yokohama (51), Osaka (60), and Nagoya (63). Other notable cities in Asia include Hong Kong (71), Seoul (76), Taipei (85), Shanghai (102), and Beijing (119). There is also considerable regional variation in the city infrastructure ranking. The highest-ranked city is Singapore (1), whereas Dhaka (214) is near the bottom of the list.
New Zealand and Australia continue to rank highly in quality of living: Auckland (3), Sydney (10), Wellington (15), and Melbourne (16) all remain in the top 20. However, when ranked for infrastructure, only Sydney (8) makes the top ten, with Perth (32), Melbourne (34), and Brisbane (37) also ranking well for infrastructure in Oceania. By and large, cities in Oceania enjoy good quality of living, though criteria such as airport connectivity and traffic congestion are among the factors that see them ranked lower in terms of city infrastructure.